Wimborne
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Charlotte Griffiths was a great help, she squeezed us in to show us the property on her day off resulting in our purchase. Her follow up was excellent and organised a 2nd viewing with the seller, everything asked was handled with a professional and positive attitude. A complete delight to deal with.
Reply left 18 Jul 2023: Hi Roy, that is great to read and so pleased Charlotte was able to assist you with your move. I'm sure she will be delighted to read your comments. All the best and kind regards.
Richard, Charlotte and the team here are fantastic. They are Professional, helpful and always willing to go the extra mile. Extremely happy with the service provided!
Reply left 05 Jun 2023: Hi George, that is fantastic to read, so pleased the team were able to help you. All the best and kind regards
Freddy has been outstanding! He has worked diligently in helping us find a home, he has communicated the process with us and kept us informed. He has put himself out to help us and we very much appreciate his kindness. He is also always happy which is just what you need during the stressful home finding period!
Reply left 15 May 2023: Hi Sarah, thank you for taking the time to comment on the service you received from Freddie. I'm sure he will be delighted to read your comments. So pleased we were able to help you with your move. All the best.
I had a great experience with Goadsby, Charlotte at the Wimborne office was really helpful throughout the whole process and kept me regularly updated with how my purchase was progressing, as well as helping to move things along as quickly as possible.
Reply left 29 Mar 2023: Hi Joseph, that is great to hear! Glad Charlotte and the team were able to help you. Kind regards
Charlotte at the Wimborne office was really helpful and made my purchase go as smoothly as possible. Would definitely recommend buying through Goadsby.
Reply left 29 Mar 2023: Hi Joe. Thank you for taking the time to review our Wimborne Office. I'm sure Charlotte and the team will really love reading your feedback. So pleased we were able to help you find a new home. All the best.
I would appreciate all the excellent services provided by the Team of Goadsby for letting and managing my property over three years. I’m very satisfied and happy with every aspect of contact with Goadsby. My special thanks to Mr Adam Ford he is kind, efficient and very professional.
Reply left 10 Feb 2023: Hi Shobana, that is great to read! Thank you for taking the time to review our service over the last 3 years. I'm sure Adam will really appreciate reading your comments. All the best and kind regards.
Very disappointing customer experience from Goadsby Wimborne branch. Having applied to rent a property I was turned down to another applicant (frustrating but not the issue; these things happen). Anyway, I asked for feedback and my email was ignored. I actually did put in a counter offer, offering above the asking price PCM, and again, my email was ignored (I’m fairly sure lettings agents are obliged to put these offers forward to landlords, having been one myself for a while). So I’m not convinced this was ever communicated to the landlord. Having been turned down I decided to go to my viewing appointment anyway at 4pm. Four other people turned up and the agent eventually turned up at 4:15pm (I expect he was thinking/hoping I wouldn’t be there). I asked why my application was turned down and got a very vague answer that it may have been because I have a dog (despite the previous tenants having a dog). So they then continued to waste 4 other people’s time “because the appointments were already booked”, despite already having a new tenant in place, including one lady who had driven c.15 miles at a busy time of day. Perhaps I should have told the others the situation there and then. I then emailed again just to confirm I was still interested and to reiterate my counter offer. No reply, another email ignored. I will avoid Goadsby Wimborne at ALL costs and will go out of my way to tell others to do the same. Just tell the truth and communicate properly, it always ends better that way.
Reply left 09 Dec 2022: Hi Lisa, sorry to read this. Unfortunately the market we are currently experiencing still has more tenants looking than properties available. Our client was informed of your increased offer but decided to stick with the applicants he had already selected. We did inform you that your application had been turned down which is why we cancelled your viewing. The other viewings went ahead because we could not get hold of the viewers in good time to cancel. We are sorry you feel this way about the service you received. If you want to discuss this further you can contact our lettings director [email protected]. Kind regards.






